OG accepts returns/exchanges within 14 days of the date your item was delivered. If you would like to return/exchange any item(s), please contact customer support via email support@oliversgold.com, or via our customer support chat line.
Domestic:
Non-Custom orders take 7-10 days to ship. Custom orders take 2-4 weeks to design, construct, create, and ship. Please allow 1-2 business days for your order to be processed. Your order will be shipped via USPS Priority Mailing.
You will automatically receive your tracking number via email. Please allow 48 hours before checking the status of your shipment as the tracking system requires time to update.
International:
Non-Custom orders take 10-18 days to ship. Custom orders take 4-6 weeks to design, construct, create, and ship. Please allow 1-2 business days for your order to be processed. Your order will be shipped via USPS Priority Mailing.
You will automatically receive your tracking number via email. Please allow 48 hours before checking the status of your shipment as the tracking system requires time to update.
INNOVATION
Each and every piece of jewelry we construct is rigorously tested to perform at the highest level possible - For as long as possible. Through constant innovation and in depth research we are able to provide supreme jewelry at a price that won’t break the bank.
EXECUTION
Our mission from the start has been to provide quality and affordable jewelry to the Culture - We Won’t Settle For Anything Less. You will understand exactly where we’re coming from when you wear our jewelry.
EXCELLENCE
We back our word with a Lifetime Guarantee. Stop Settling and Shop OG…Because when you Shop OG, you’ll Stay OG. We guarantee it.
